Tracking FAQ
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Where is my New Member Kit?Back to Top
New Member Kits have an estimated delivery time of five to seven business days. If a New Member Kit is not received after this time, please contact the Tracking team at +1 720-439-5050 ext. 411 or contact us by email.
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Where is my Toastmaster magazine?Back to TopYour first magazine will be mailed four to six weeks after your membership has been processed, and will be sent to the address you provided on your membership application. You can confirm or edit your address online by logging in to the Toastmasters website. Click on your name at the top of the page to access your Profile, then click Manage My Address.
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Where is my Supply Order?Back to Top
Standard processing time is up to five business days.
Express processing: For a 15 service charge, orders received by 12 p.m. Pacific Time are processed and shipped the same business day. Orders received after 12 p.m. Pacific Time will be processed and shipped the next business day. Express handling is not available for orders containing items to be customized.
Please contact the Tracking team for further assistance of non-receipt outside the expected delivery timing at +1 720-439-5050 ext. 411 or by email.
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Can you tell me the status of our charter kit?Back to Top
Please email the New Clubs team to request your order status and obtain tracking details.
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Where is my Education Award/Free Manuals?Back to Top
Please contact the Tracking team for further assistance and status by phone at +1 720-439-5050 ext. 411 or by email.
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Our club did not receive its Distinguished Club ribbon from last year. Can we get a replacement?Back to Top
World Headquarters can send a replacement as long as ribbons are still available. Contact the Member Services team at +1 720-439-5050 or by email.
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Where is my Club Award? (Talk Up Toastmasters, Beat the Clock, and Smedley Award)Back to Top
Please contact the Tracking team with the club name and number for further assistance by phone at +1 720-439-5050 ext. 411 or by email.
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Where is my mailed Print Path?Back to Top
A mailed Print Path has an estimated delivery time of seven to 10 business days. If the Print Path is not received after this time, please contact the Tracking team at +1 720-439-5050 ext. 411 or by email.